ServiceDesk Lite

download home page
developer:Spinso
license:Freeware
version:10.0
size in Kb:5,971
price:$0
 
platform: Windows Server, WinServer, Windows 7, Win7 x32, Win7 x64, Windows, Windows 2000, Windows XP, Windows Vista, Win2000, WinVista, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows 8
downloads:6
our rating: n/a
popularity:
88/2026580
link error:Report
ServiceDesk Lite

Rate me

Description:   ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms to systematically manage customer complaints so that it never goes, unattended.The features of ServiceDesk Lite includes Registering Complaint, Assigning, Closure, Reports, Excel Export.You may receive customer complaints from various sources, such as email, telephone, web etc.Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.In Service Desk Lite you can record essential details related to complaint such as the customer contact, caller details, complaint description.After complaint is received it is assigned to service executive.Assigning complaint to service executives ensures every complaint is attended.It also helps to analyze and promptly allocate complaint to the service personnel.Complaint assignment in ServiceDesk Lite is quiet simple, you get the pending list of complaints that are yet to be assigned.Complaint Closure is last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.It also helps you to determine the service performance.You can track details such as status of complaint, measures/action taken to resolve the issue.The data in ServiceDesk Lite is stored on your local machine, hence it is faster & easier to access.ServiceDesk Lite is absolutely free without any limitations. No registration required. Download, Install & Get started instantly.


More Downloads Related to ServiceDesk Lite

Free Help Desk Software - Free Service Desk Software - Free Service Management Software - Free Complaint Management Software - Free Service Software - Free Issue Tracking Software - Free Complaint Tracking Software - Free Ticketing Software - Free Service Crm

Adventnet ManageEngine ServiceDesk Plus ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in ...

IPI.HELPDESK Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for ...

Remote Administrator Control Client Lite With Remote Administrator Control you can workwithout any limits on a remote computerwith operation system Windows,as if working on your local computer.You can connect through Internet/Intranetnetwork with the TCP/IP protocol.You can also connect to computers without public or static IP addresses using VPC (Virtual Private ...

ADUC HelpdeskAdmin In an ideal world a helpdesk would take care of most Active Directory related problems before they'd escalate up an expensive support chain. Unfortunately, we don't live in an ideal world, and the one thing that's keeping most helpdesks from solving relatively simple tasks, is ...

Ticker Tape Ticker Tape is a simple and cost efficient way to 'broadcast' unobtrusive, yet highly visible, messages to workstations spread over one or more Sites, without impacting the users normal work. It's ideal for Help Desks or Administrators wanting to proactively advise people of new issues or ...

Database Converters for Windows Convert your Excel, Access, DBF, CSV files to different formats with ease. Every converter works as a standalone application with the graphic interface or using a command line interface. Various options allow you to customize the output file. The Expert mode allows you to automatize everyday's ...

TunesKit Spotify Converter for Windows As one of the best and smartest Spotify music converter and downloder, TunesKit Spotify Converter for Windows is capable of converting any Spotify music track, album, artist and playlist to plain MP3, AAC, WAV, FLAC, M4A, M4B for any device. TunesKit Spotify Music Converter for Windows ...


Latest Downloads from ServiceDesk Lite publisher Spinso

TimeTracker 2014 Professional Edition Timetracker automates and simplifies time, expense and leave management process which otherwise is challenging task for project managers and coordinators. Time tracker is highly suitable for SME's working on multiple projects, as well as those...

EQMS Professional EQMS is a simple Ready to use CRM to automate and streamline your sales. EQMS offers both options, either to host data on Cloud or in your private network Some of the features of EQMS CRM are as follows Track Enquiry/Lead You may receive...

New software

Popular software

Current software picks